ADT® Authorized Dealer Serving Dayton & Surrounding Areas
Friendly man chatting with neighbor on the front doorstep
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ service modernizes the practice of giving a neighbor a key to your home. It removes the requirement for physical keys or passcodes and lets you control who has access to your Dayton home and for what duration. Discover more about how you can implement it with your ADT home security system and Google Nest cameras. 

How Does ADT Trusted Neighbor Work?

You likely have neighbors you trust to watch your pets, retrieve your mail, or tend to your plants when you leave town. Before, you would just give them a house key. There’s a better way to do it now. Because of the innovative ADT Trusted Neighbor Feature, you no longer have to be concerned about doors left open or missing keys. 

What you need is an ADT security system, a Google Nest video doorbell, a compatible smart lock, and the ADT+ app that permits everything to function as one. Here’s how the service works: 

  1. You grant access to a trusted individual, like a neighbor or relative, via the ADT+ app.
  2. Following that, you configure permissions. You can give neighbors timed access, allowing them to enter and depart during a particular timeframe, or event-based entry. To illustrate, if a delivery shows up, the system can release the door to let them move it indoors once it authenticates them.
  3. After you’ve configured access, your Google Nest Doorbell uses familiar face detection to validate your neighbor when they approach the door.
  4. Your ADT system will pause the alarm and unlock the door when the approachee is authenticated as a permitted user.
  5. You get immediate updates as your family member, friend, or neighbor enters and departs. The app also provides a complete history. 
  6. When the trusted neighbor leaves, your smart door lock secures independently to protect your home.

You are able to grant access for any person you want, such as a service technician, pet sitter, or a friend who arrives when you’re not there. This tool is also helpful during emergencies, specifically when you’re not around. For instance, if a water sensor triggers, your system can grant event-driven access so a neighbor can shut off the water. Setting permissions is easy with the user-friendly app. 

Boost Your Dayton Home’s Convenience And Security

ADT Trusted Neighbor is a perfect example of how ADT makes your Dayton home more secure and connected while streamlining your daily life. This service isn’t only for neighbors and friends, as you’ll appreciate the facial recognition and auto-unlock operability when you’re wrangling little ones or hauling in bags of groceries. When you're inside, the door automatically locks behind you.

Customize Your ADT Home Security System In Dayton With Advanced Tools

Benefit from features like ADT Trusted Neighbor and smart surveillance with a modern home security system in Dayton from Secure24 Alarm Systems. A national ADT dealer, we’re pleased to deliver the latest technology from the top name in home security. Reach out to (937) 230-5750 today to get started. Our knowledgeable team can answer whatever questions you have about the ADT+ app, Google Nest cameras, and how to make it all work seamlessly.